Your university
- Enrollment
- Semester procedures
- Campus matters
- University documentation
A practical guide for international students
From arrival paperwork to German phone calls — where to start and where to find the right help.
University
Complete your university's own enrollment and onboarding steps first.
Address
Check whether and when you need to register your Berlin address.
Health insurance
Confirm the insurance requirements relevant to your study and residence situation.
Residence status
If applicable, use the responsible authority's official information for visa or residence requirements.
Everyday administration
Expect German letters, phone calls, housing questions, and service-provider communication.
Ask the right place for help
University question → university. Immigration or legal question → authority or qualified adviser. Practical communication or task → friend, interpreter, or helper as appropriate.
Most international students staying in Berlin for a semester or a full degree program need to register their address (Anmeldung) at a Bürgeramt after moving in.
Short-stay exceptions exist: if you're already registered elsewhere in Germany, you generally don't need to register for a Berlin stay of up to six months; if you normally live abroad, you generally don't need to register for a stay of up to three months. Once you stay longer than that, registration becomes required within two weeks.
Exact deadlines, required documents (such as the landlord's Wohnungsgeberbestätigung), and whether an exception applies to your situation can change, so always confirm current requirements on the official Berlin ServicePortal before your appointment.
Already have an appointment but need help with the practical or language side? A helper may be able to accompany you, support communication, or help you prepare practically beforehand.
SettlyGo does not search for, obtain, book or guarantee Bürgeramt appointments.
Residence requirements depend on your nationality and individual circumstances. The Landesamt für Einwanderung Berlin (LEA) and the official Berlin ServicePortal are the authoritative sources for current requirements and applications — not universities, blogs, or SettlyGo.
SettlyGo helpers do not provide legal or immigration advice, do not assess immigration eligibility, and do not represent you with the authorities.
Check your university's enrollment requirements and, where relevant, the official residence requirements that apply to your situation.
For questions about your specific policy or account, contact your insurer directly.
Received a German letter from your health insurer, or need to make a German-language call? That is the kind of clearly scoped practical task a helper can support.
A simple framework helps with almost any official letter:
Language and practical communication support can help with a clearly scoped letter or follow-up call. Legal, immigration, tax, or other regulated advice must be routed to the appropriate authority or a qualified professional.
Common examples: health insurer, landlord or property manager, utility provider, bank, doctor's office, or a public office.
Preparing a few things in advance makes the call far less stressful:
A helper can assist with a clearly scoped German phone call where the task fits SettlyGo's service boundaries.
Examples include an apartment viewing, key handover, a maintenance appointment, property-manager communication, or practical questions during an appointment.
Practical communication support is not tenancy-law advice.
As a household in Germany, you will generally need to pay the Rundfunkbeitrag (public broadcasting fee). Some students who receive certain state study support may be able to apply for an exemption.
Rules, current fee amounts, and exemption eligibility can change and depend on your personal situation — check the official Rundfunkbeitrag site for the details that apply to you.
| Situation | Best starting point |
|---|---|
| Enrollment or student-status question | University |
| Visa or residence eligibility | LEA / official immigration source / qualified adviser |
| Legal dispute | Qualified legal adviser |
| Official government requirements | Relevant authority |
| German phone call | Friend, interpreter, or practical helper |
| Existing appointment with a language barrier | Interpreter or helper, where appropriate |
| Apartment viewing support | Friend or helper |
| Practical German communication | Friend or helper |
SettlyGo connects newcomers with independent helpers for clearly scoped practical tasks in Berlin.
1. Choose the task
Pick the practical task you need help with.
2. Review details and price
See the price and scope before you book.
3. Get matched
Get matched with an eligible helper according to the current product flow.
Students book and pay SettlyGo independently. A university is not involved in the transaction.
See practical support in BerlinOfficial Berlin service page covering Anmeldung requirements and the registration process.
Official explanation of the current LEA appointment process for residence permits.
Official site for the German public broadcasting fee, including student exemption rules.
For enrollment and academic questions, always start with your own university's International Office rather than a generic source.
Administrative requirements can change. Always confirm current requirements with the responsible authority.
Last reviewed: August 28, 2026
Students book and pay SettlyGo independently. A university is not involved in the transaction.