Support for newcomers in Germany

Book trusted help for German bureaucracy

Get help with appointments, German phone calls, paperwork, and everyday admin tasks in supported cities across Germany, with local support in selected cities.

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SettlyGo helping with paperwork and appointments in Germany
Helper story
I used to help friends with these kinds of immigration tasks for free because I know how hard moving to a new country can be.
Samaneh, Germany

Popular services

Clear prices for common newcomer tasks.

Registration (Anmeldung)

Not sure what to bring to Bürgeramt? We go with you.

€79
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Residence Permit Help

Ausländerbehörde appointment coming up? We help you prepare and attend.

€89
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Phone Call Help

German office, landlord, or authority you can't call alone? Join the call and a helper handles the German.

€39
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Apartment Viewing

Can't negotiate in German? We attend viewings and speak for you.

€69
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German Letters & Paperwork

Got a confusing German letter or form? Understand what needs to happen and get practical help with the next step.

€39/hour
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See the price and what is included before sending your request.

No subscription. Cancellation rules explained upfront.

First bookings are risk-free: full refund until 24h before your appointment.

View pricing and cancellation

Trust and safety

Helpers verify their identity with a government-issued photo ID and pass a manual profile review before they can accept bookings.

How helpers are vetted

Verified helper profiles

Helpers pass ID checks and manual review.

Secure payment

Pay online after choosing the support you need.

Multilingual support

Browse helpers by language and task.

Built by Newcomers, for Newcomers

We've experienced the same challenges. We understand the stress, confusion, and paperwork. We're here to make it easier.

How It Works

Four simple steps, with the full details on the How It Works page.

  1. Choose a task.

    Select the service you need.

  2. Book & pay securely

    Confirm your request and pay securely online.

  3. Get matched with a helper.

    We route your request to an eligible verified helper.

  4. Get support before or during the appointment.

    Use the support that fits the task: preparation, translation, or coordination.

See the full How It Works page
The SettlyGo app

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Available for iOS and Android. Same trusted helpers, now in your pocket.

Ready to make life easier in Berlin?

Secure online payment, transparent pricing, and clear cancellation terms.

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  • Real helper profiles
  • Transparent pricing
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