Registration (Anmeldung)
Not sure what to bring to Bürgeramt? We go with you.
from €79
Berlin-based support for newcomers
Book trusted local help for German bureaucracy
Get help with appointments, German phone calls, paperwork, and everyday admin tasks in Berlin.
Available in Berlin
Book helpAvailable in Berlin
From a verified helper
I used to help friends with these kinds of immigration tasks for free because I know how hard moving to a new country can be.
Popular services
Clear starting prices for common newcomer tasks.
Residence Permit Help
Ausländerbehörde appointment coming up? We help you prepare and attend.
from €89
Phone Call Help
German office, landlord, or authority you can't call alone? We handle it.
from €39
Apartment Viewing
Can't negotiate in German? We attend viewings and speak for you.
from €69
German Letters & Paperwork
Confusing official letter or form? We read, translate, and help you reply.
€39/hour
See the price and what is included before sending your request.
No subscription. Cancellation rules explained upfront.
First bookings are risk-free: full refund until 24h before your appointment.
Trust and safety
Helpers verify their identity with a government-issued photo ID and pass a manual profile review before they can accept bookings.
How helpers are vettedVerified helper profiles
Helpers pass ID checks and manual review.
Secure payment
Pay online after choosing the support you need.
Multilingual support
Browse helpers by language and task.
Built by Newcomers, for Newcomers
We've experienced the same challenges. We understand the stress, confusion, and paperwork. We're here to make it easier.
Customer proof
Loved by our customers
Real feedback from people we've helped in Berlin.
“Both helpers were really helpful, reliable and well prepared.”
Anh, BerlinApartment viewing supportSettlyGo customer
“Very professional service from start to finish. They were punctual, reliable, and trustworthy.”
Hafseh A.Google review
“I booked a virtual apartment viewing. The assistant was punctual, answered all my questions, and took good pictures/videos.”
Aruna W.Google review
How It Works
Four simple steps, with the full details on the How It Works page.
Choose a task.
Select the service you need.
Book & pay securely
Confirm your request and pay securely online.
Get matched with a helper.
We route your request to an eligible verified helper.
Get support before or during the appointment.
Use the support that fits the task: preparation, translation, or coordination.
The SettlyGo app
Book help on the go
Available for iOS and Android. Same trusted helpers, now in your pocket.
Ready to make life easier in Berlin?
Secure online payment, transparent pricing, and clear cancellation terms.
Book help- Real helper profiles
- Transparent pricing
- Secure booking